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Tenant Liaison Officer

J428-1
  • £16 to £18 Per: hour
  • Manchester, North West,
  • Temporary
Meridian Business Support are currently working with a Social housing Contractor in Greater Manchester who are looking to recruit a Tenant Liaison Officer.

The successful candidate will work with the Site manager in providing support to ensure they have a positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programs.

Responsibilities
  • Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.
  • Carry out tenant inductions and pre-works/“getting to know you” surveys prior to work commencing in homes and pass relevant information to site management teams.
  • Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenant’s choices as appropriate to scheme, as required
  • Record and monitor no access, reporting three times no access to client.
  • Record and monitor refusals. Ensure relevant forms completed .
  • Agree appropriate liaison and future access arrangements with residents.
For more information on the role please apply or send your CV direct to alex.taylor@meridianbs.co.uk.

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